Contact Yes Spin Support 24/7 Available
Need help with withdrawals, bonus issues, or account problems? Our dedicated support team is here to assist you 24 hours a day, 7 days a week. We typically respond within 15-30 minutes.
Live Chat Support
Fastest Response - Get instant help from our support agents through the Yes Spin app's built-in chat system.
How to access:
- Open Yes Spin App
- Go to "Profile" section
- Tap "Help & Support"
- Select "Live Chat"
Average response time: 2-5 minutes
Email Support
For detailed issues that require screenshots or documents, email is the best option.
Primary Email:
For business inquiries:
Average response time: 1-3 hours
In-App Support
The quickest way to get help is directly through the Yes Spin app.
Features:
- Instant chat with support agents
- FAQ section with common solutions
- Option to attach screenshots
- Chat history saved for reference
Available 24/7 within the app
Support Hours
Live Chat & In-App Support:
24 hours a day, 7 days a week
Email Support:
Monitored 24/7, responses within 1-3 hours
Priority Support:
For VIP players and urgent withdrawal issues
Note: During festivals and holidays, response times may be slightly longer (30-60 minutes).
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible. Please check our FAQ section first as your question might already be answered there.
📊 Average Response Times:
- Live Chat: 2-5 minutes
- Email: 1-3 hours
- Weekend/Holiday: Within 6 hours
Quick Solutions to Common Problems
Before contacting support, check if your issue is already solved in our FAQ:
Our FAQ section has detailed solutions for 95% of common issues. Browse FAQ →
Urgent Withdrawal Issues
If your withdrawal is stuck for more than 30 minutes:
- First, check your internet connection
- Verify your Paytm/UPI details in the app
- Use Live Chat in the app (fastest response)
- If no response in 15 minutes, email us at urgent@yesspin.shop
- Include your username and transaction ID
Note: Most withdrawal issues are resolved within 15-30 minutes. Weekend withdrawals may take 1-2 hours during peak times.
How to Get Faster Help
To help us resolve your issue quickly, please include:
- Username/Player ID: Found in your profile section
- Transaction ID: For deposit/withdrawal issues
- Screenshots: Of the error message or issue
- Device Details: Phone model and Android version
- App Version: Check in app settings
- Time of Issue: When exactly it happened
The more information you provide, the faster we can help you!